Legal support services
Outsourced Legal Support for Law Firms
Tulaine Technologies takes on the non-attorney work that keeps your files moving, from suit packets and judgment entry to intake, scheduling, after-hours calls and bookkeeping, so your attorneys can spend their hours on legal work.
Built for firms that are busy, not bloated
Your attorneys are doing work that doesn’t need a law license, because someone has to and there’s no one else. Hiring takes months. Training takes longer. And the volume never stays level.
Tulaine works with U.S law firms, from solo practices to mid-size teams, that want more capacity without adding headcount:
Firms buried in admin work that keeps attorneys off billable time
Litigation practices with repeatable filing and post-judgment steps
Firms whose phones and inboxes don’t stop at 5 PM
Firms on Clio that want their system maintained, not just installed
What we handle
Six areas of non-attorney support, one partner. Our team prepares, files, tracks and reports; your attorneys review, approve and make every legal decision. Tulaine does not provide legal advice.
Litigation support
Keeping active matters organized, on schedule and ready for your attorneys.
Calendars and deadlines. Matter calendars, tasks and court dates kept current in your system, with every deadline confirmed by your attorneys.
Service tracking and e-filing. Service attempts tracked and followed up, and documents e-filed once your attorney approves.
Hearing and deposition logistics. Court reporters, interpreters, rooms and video links booked and confirmed, with reminders to everyone involved.
Exhibits and binders. Exhibits gathered, labeled and indexed into hearing or trial binders.
Transcript summaries. Deposition and hearing transcripts condensed into short, searchable summaries for attorney review.
Pre- & post-judgment collections
High-volume case work for collections and creditors'-rights firms, from first file review to recovery.
Case screening. New files checked against your requirements, with gaps flagged before an attorney sees them.
Suit packets. Complaints, exhibits and supporting documents compiled for attorney sign-off.
Defaults, stipulations and alias documents. Prepared from your templates when a case calls for them.
Judgment entry and validation. Judgments recorded accurately and checked against placed accounts and balances.
Garnishments. Paperwork prepared and filed, and the answers that come back reviewed and logged.
Renewals and liens. Judgment and lien expiry dates tracked, with renewal paperwork ready ahead of time.
Mail, court notices and bankruptcy notices. Incoming mail scanned and filed to the right account; bankruptcy notices flagged and routed to an attorney the same day.
Payment reconciliation. Payments matched to accounts and remittance reports prepared for your creditor clients.
Intake & client services
A responsive front door for new and existing clients, around the clock.
24/7 client support. Phone, email, chat and social channels answered day and night.
Intake and lead screening. New inquiries handled with your questions and new-matter details gathered for attorney review.
Conflict-check prep. Party names gathered and checked against your records so an attorney can clear the conflict.
Scheduling. Consultations and appointments booked and kept current.
Engagement paperwork. Your engagement letters sent for e-signature and followed up until signed.
Client documents and status updates. Client documents requested and chased; routine updates sent in wording your firm has approved.
Records & document management
Paperwork prepared, filed and findable, so nothing slows a matter down.
General paralegal support. Routine non-attorney tasks such as records requests and keeping matter files in order, all for attorney review.
Template-based documents. Letters, notices and forms filled from your matter data and templates, ready for attorney review.
Court records and docket pulls. Dockets and filed documents retrieved from court portals and saved to the matter.
Scanning, indexing and file cleanup. Paper and digital files named, tagged and filed so anyone at the firm can find them.
Billing & finance
The numbers side of the firm, kept accurate and on time.
Bookkeeping support and payroll. Day-to-day bookkeeping, reconciliation and payroll in QuickBooks, Sage, Xero, Gusto or Zoho.
Prebills and time entries. Draft bills prepared from your time entries so attorneys only review and approve.
Invoice and payment follow-up. Reminders and follow-up sent on your schedule, in your firm's words.
Payables and monthly reports. Vendor bills entered for approval, plus monthly financial and production reports.
Clio & firm technology
Support from a Clio Certified Consultant, so your systems keep up with your firm.
Managed Clio Services. Monthly system reviews, workflow improvements, practice-area setup, reports and data-quality checks.
Automation. Repeatable steps automated in Clio, so your team handles only what needs a person.
Data migration and cleanup. Matters, contacts and documents moved from your old system and cleaned up along the way.
Helpdesk and training. How-to support and new-hire training on Clio and the other tools your firm uses.
Don't see a task?
If it's non-attorney work, ask us.
Discovery call. A short call to learn your practice areas, volume and where work is piling up.
Scope and SOPs. We write down exactly what we'll handle, how your firm wants it done, and where attorney review happens.
Start small. We begin with one workflow or a defined set of files so you can check the quality before expanding.
Run and review. Our team works inside the systems you already use, and we review results with you regularly and adjust.
Why firms work with Tulaine
Legal work plus legal tech. We're a Clio Certified Consultant and an IT provider, so the people doing the work also understand the systems it runs in.
Your attorneys stay in charge. Clear handoff points mean nothing is filed or sent without the approvals your firm requires.
Capacity that flexes. Add support when volume rises, scale it back when it settles.
One partner instead of several. Case work, paralegal and admin support, client support, bookkeeping and Clio under one relationship.
Automate it, outsource it, or both
Some tasks should run on their own. Others need a trained person. Most firms need a mix. Because Tulaine does both, we can automate the repeatable steps in Clio and staff the ones that need judgment, without you managing two vendors.
Questions firms ask us
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No. Tulaine is not a law firm and does not provide legal advice. Our team performs non-attorney work under the supervision of your firm's attorneys, who remain responsible for reviewing and approving the work and for every legal decision.
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We treat everything in your files as confidential. Our team works inside the systems your firm already uses, with access you grant and can remove at any time, and we follow your firm's security and data-handling procedures.
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No. We work in the tools you already have. If you're on Clio, our Managed Clio Services can also keep the system tuned as your firm grows.
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Yes. Most firms start with one workflow, such as post-judgment garnishments or after-hours client support, and add more once they're comfortable with the results.
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Your attorneys. We agree on review points during scoping, and nothing that requires attorney approval goes out without it.
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Routine non-attorney tasks such as document preparation, records requests, intake coordination, scheduling, billing follow-up and approved client status updates. Your attorneys decide what we handle and review anything that needs their approval.
Give your attorneys their hours back
Tell us where the work is piling up. We'll show you what we can take off your team's plate.